Contact Us

If you would like to contact us for any further information, click the Contact Us button below:

To notify us of the death of a pension scheme member, please click the Bereavement Form button below:

Alternatively you can write to us at:

  • Scottish & Newcastle Pension Plan
  • Capita Pension Solutions Ltd
  • PO Box 555
  • Stead House
  • Darlington
  • DL1 9YT
  • United Kingdom

Or telephone us on: 0345 600 2086

Pension Payroll Helpline: 0345 600 3260

If you are calling from overseas, please dial +44 114 273 7331

When contacting us, please quote your full name, date of birth, address, National Insurance number or unique Pension Reference Number as well as the name of the scheme.

Our aim is to deliver the highest possible standards of service to our customers. If you are dissatisfied with any aspect of the service that you have received from the Plan please get in touch using the contact details above.